A CRM built for how your Australian business works.
Stop paying per seat, in US dollars, for software that doesn't fit. We build a CRM around your workflow, host it in Australia, connect it to Xero or MYOB, and hand you the keys.
Prefer to talk now? Call 0432 605 868 or message us on WhatsApp.
What Australian clients get
Your data stays in Australia
We host your CRM in Australian data centres (Sydney) by default, so client records never leave the country unless you want them to.
Built around the Privacy Act
Access controls, audit logs, consent records and data export are designed in from day one to help you meet the Australian Privacy Principles.
Xero, MYOB and local tools
Invoices, payments and contacts sync with the accounting and job tools Australian businesses already use, without a connector subscription in the middle.
AUD, GST and local time
Quotes in Australian dollars plus GST, invoices from an ABN, and a team on Australian business hours who answer the phone.
Where most Australian teams get stuck
Paying US prices per seat
Salesforce, HubSpot and Monday.com bill per user, often in US dollars, so every new hire and every exchange-rate dip costs you more.
Spreadsheets holding the business together
Leads in one sheet, jobs in another, invoices in Xero, and one person who knows how it all fits. When they're on leave, things slip.
Software built for someone else
Generic CRMs assume a US sales team. You end up working around fields, stages and reports that don't match how Australian businesses actually run.
Connected to the tools you already use
Direct integrations with the accounting, job, payroll and messaging tools Australian businesses run on. No connector subscription in the middle.
Xero
Contacts, invoices, payments and quotes
MYOB
AccountRight and Business: customers and invoices
QuickBooks Online
Australian edition, with GST
ServiceM8
Jobs, quotes and scheduling for trades
simPRO
Projects, service jobs and assets
Employment Hero
Staff records and onboarding
Deputy
Rosters and timesheets
Cliniko
Appointments and patients for allied health
MessageMedia and Twilio
Two-way SMS from Australian numbers
Microsoft 365 and Google Workspace
Email, calendars and documents
Stripe, Square and Tyro
Payments and payment links
DocuSign
Contracts and e-signatures
Need something else? If it has an API, we can usually connect it. See the full integrations list.
Who we build for in Australia
Real estate and property management
Portal enquiries from realestate.com.au and Domain in one place, vendor and landlord records, appraisals, inspections and rental pipelines.
Mortgage brokers and financial advisers
Client files, fact finds, review reminders and record keeping that supports your best-interests and ASIC obligations.
Insurance brokers
Policies, renewals, claims and commissions tracked per client, with reminders that go out before renewals lapse.
Construction and trades
Leads, quotes, jobs and variations, connected to ServiceM8, simPRO or Xero so the office isn't typing everything twice.
Allied health and NDIS providers
Referrals, intake, service agreements and plan budgets, with sensitive records stored in Australia and access tightly controlled.
Training organisations and education
Enquiries, enrolments, student records and follow-ups in one system, with the fields your compliance reporting needs.
Law and accounting firms
Matters or engagements, client intake, conflict checks and referral tracking alongside the practice software you already use.
Wholesale and distribution
Trade accounts, price lists, reps' call notes and reorder reminders, synced with your accounting and stock systems.
One build. You own it. No per-seat fees.
All prices in Australian dollars plus GST. Every project is scoped individually; these ranges are a realistic guide.
Foundation
A$8,000 - A$45,000
4-6 weeks typical timeline
For small teams replacing spreadsheets, a shared inbox or a basic off-the-shelf CRM with something built around how they work.
Growth
A$45,000 - A$90,000
6-10 weeks typical timeline
For growing businesses that need deeper automation, several integrations and reporting their current tools can't give them.
Enterprise
A$90,000+
10-16 weeks typical timeline
For established businesses replacing Salesforce, HubSpot or Dynamics with a purpose-built system they own outright.
Questions Australian businesses ask
Do you work with Australian businesses directly?
Yes. Our Australian team is based in New South Wales and works with businesses across the country. You get quotes in AUD plus GST, an Australian ABN on every invoice and a phone number you can call during Australian business hours.
Where is our data stored?
In Australian data centres in Sydney by default. If you have a reason to store data elsewhere, we'll discuss it with you first. Either way, you own the data and can export all of it at any time.
Does it work with Xero and MYOB?
Yes. Xero and MYOB are the integrations we're asked for most. Contacts, invoices, quotes and payment status sync both ways, so your team stops copying details between systems.
How does the cost compare with Salesforce or HubSpot?
Off-the-shelf CRMs charge per user, every month, often in US dollars. A custom CRM is a one-off build plus optional support, with no per-seat fees. For teams of ten or more, most clients break even within 12 to 18 months.
Can you help us meet the Privacy Act?
We build in the controls the Australian Privacy Principles expect: role-based access, audit logs, consent records, secure storage and the ability to find, export or delete a person's data on request. We're not lawyers, so we'll work alongside your adviser on policy.
Do you visit in person?
Most projects run by video call, which keeps costs down for clients anywhere in Australia. For larger builds, we can arrange on-site workshops at the start of the project.
What does ongoing support cost?
Support is optional and billed monthly, typically A$750 - A$3,000 a month plus GST depending on the size of the system. It covers fixes, security updates, small changes and a regular review.
Talk to the Australian team
Monday to Friday, 8am to 6pm AEST. CustomCRMPros, ABN 88 750 714 074.