Shopify CRM Integration
Sync Shopify orders, customers, and inventory with your CRM for a complete view of every buyer relationship.
Shopify handles your storefront. Your CRM should handle the relationship. But most Shopify-CRM integrations are surface-level. They sync customer names and order totals and call it done. We build a deep integration that brings order history, product preferences, abandoned carts, refund status, and lifetime value into your CRM so your team can personalize outreach, identify VIP customers, and respond to issues with full context. No middleware. No per-order sync fees. Just your data where you need it.
What We Connect with Shopify
Specific data points and features we sync between Shopify and your custom CRM. Not a generic connector that maps name and email and calls it done.
- Customer profiles synced with full order history and lifetime value
- New orders creating or updating CRM deal records in real-time
- Abandoned cart events triggering CRM follow-up workflows
- Inventory levels visible in CRM for sales team quoting accuracy
- Refund and return status tracked on CRM contact records
- Product preference data powering CRM segmentation and targeted outreach
How It Works
We connect to the Shopify Admin API and Storefront API using webhooks and polling for a comprehensive data sync. New orders, customer updates, and inventory changes trigger real-time updates in your CRM. We build custom data models that go beyond basic contact sync, tracking order history, product affinities, and customer lifecycle stages. Abandoned cart events trigger CRM workflows for personalized follow-up. Everything maps to your specific CRM fields and business logic, not a rigid template.
Benefits Over Off-the-Shelf Connectors
What you get with a custom Shopify integration that no pre-built connector can offer.
Complete buyer profile in CRM, not just name and email
Abandoned cart recovery driven by CRM workflow automation
Sales team quotes with real-time inventory awareness
VIP customers identified automatically by lifetime value
Refund and return context available before customer calls
No per-order or per-customer sync fees. Direct API integration
What Our Clients Say
“We went from managing 200 client relationships across 4 different systems to one unified platform. Our advisors can finally focus on advising instead of admin work.”
Thomas Nakamura
VP of Client Services, Pacific Coast Capital
Seattle, WA
“Lead management across 3 dealerships in one system. Internet leads get routed to the right salesperson in seconds and follow-up is completely automated.”
Jim Taggert
Dealer Principal, Taggert Auto Group
San Antonio, TX
“Insurance company integration means estimates go directly into our CRM. Job status updates go to customers automatically. Zero phone tag with adjusters.”
Pete Halloran
Owner, Halloran's Collision Center
Worcester, MA
“Managing 15,000 subscriber accounts with automated billing alerts, upgrade eligibility, and churn prediction. We catch cancellation intent before the customer even calls.”
Denise McCarthy
Customer Operations Manager, Metro Wireless
Indianapolis, IN
“Our sales reps finally have visibility into production schedules. They can quote delivery dates accurately instead of guessing. Customer complaints about late deliveries dropped 60%.”
Greg Petersen
VP of Sales, Petersen Precision Components
Cleveland, OH
“Cross-selling advisory services to our tax clients was ad hoc before. Now the CRM flags opportunities based on client profile and we've grown advisory revenue 40%.”
Howard Chen
Principal, Chen & Partners
New York, NY
“Integration with Stripe and our returns platform means we see real customer lifetime value, not guesses. Data-driven decisions are finally real for us.”
Tyler Morrison
VP of Sales, TechGear Direct
Austin, TX
“Job scheduling, quoting, and invoicing from my ute. The mobile app is brilliant. My sparky crew updates job status in real time and customers get automatic ETAs.”
Tom Anderson
Franchise Owner, Tradies Connect Electrical
Adelaide, SA
Ready to Connect Shopify with Your CRM?
Book a discovery call and we'll walk you through exactly how Shopify will integrate with your custom CRM: direct API, no middleware, built for your workflow.