Microsoft 365 CRM Integration
Sync Outlook email, calendar, and OneDrive with your CRM for automatic activity logging and document management.
If your organization runs on Microsoft 365, your CRM needs to integrate deeply with it, not just offer a basic Outlook plugin that crashes twice a week. We build a proper integration using the Microsoft Graph API that captures email conversations, calendar events, OneDrive documents, and Teams activity on CRM records automatically. Your team keeps working in Outlook, and the CRM stays current without anyone manually logging activities.
What We Connect with Microsoft 365
Specific data points and features we sync between Microsoft 365 and your custom CRM. Not a generic connector that maps name and email and calls it done.
- Outlook emails automatically logged on CRM contact and deal records
- Calendar events with CRM contacts synced to deal activity timelines
- OneDrive and SharePoint documents linked to CRM deal records
- Outlook contact changes synced bi-directionally with CRM
- Teams meeting notes and recordings attached to CRM records
- Excel and Power BI pulling live CRM data for management reporting
How It Works
We build on the Microsoft Graph API with proper Azure AD authentication to create a server-side integration that captures activity across Outlook, Calendar, OneDrive, and Teams. Emails sent to or received from CRM contacts are logged automatically. Calendar events are matched and linked. Documents in OneDrive/SharePoint are associated with the right deals. The integration runs within your Microsoft 365 tenant's security boundary and respects your existing compliance and data governance policies.
Benefits Over Off-the-Shelf Connectors
What you get with a custom Microsoft 365 integration that no pre-built connector can offer.
Automatic email logging. No Outlook plugin required
Full meeting context on CRM deal records without manual entry
Documents and proposals linked to deals through OneDrive/SharePoint
Works within your existing Microsoft 365 security policies
No per-user plugin license fees. Server-side integration
IT-friendly: uses Microsoft Graph API with proper auth and compliance
What Our Clients Say
“International sourcing, customs tracking, and wholesale distribution. Our CRM handles the complexity of cross-border commerce that no off-the-shelf tool could manage.”
Dennis Chen
Managing Partner, Pacific Rim Trading
Los Angeles, CA
“We were paying $800/month for a CRM that couldn't even integrate with WooCommerce properly. The custom build costs nothing monthly and does 10x more.”
Megan Torres
Director of E-Commerce, Sagebrush Outfitters
Boise, ID
“My guys in the field can update job status from their phones. Office sees it instantly. No more end-of-day phone calls asking where everyone is on their jobs.”
Mike Donahue
Owner, Donahue Plumbing & HVAC
Columbus, OH
“Livestock tracking, buyer relationships, and auction management. Built for how Australian farming actually works. Our stock agent relationships have never been better managed.”
Liam Fitzgerald
Owner, Green Valley Farms
Wagga Wagga, NSW
“Immigration cases have a thousand moving parts. Our custom CRM tracks every form, every deadline, every government response. Nothing gets missed anymore.”
Priya Sharma
Director of Operations, Sharma Immigration Law
San Jose, CA
“Managing 15,000 subscriber accounts with automated billing alerts, upgrade eligibility, and churn prediction. We catch cancellation intent before the customer even calls.”
Denise McCarthy
Customer Operations Manager, Metro Wireless
Indianapolis, IN
“Solar sales cycle from lead to installation permit. Our CRM tracks every roof assessment, proposal, utility interconnection, and installation milestone.”
Katherine Moore
VP of Business Development, Solaris Energy Solutions
Phoenix, AZ
“Custom quoting tool integrated into the CRM. Our estimators went from building quotes in Excel to generating professional proposals in 20 minutes flat.”
Howard Mills
CEO, Mills Metal Fabrication
Detroit, MI
Ready to Connect Microsoft 365 with Your CRM?
Book a discovery call and we'll walk you through exactly how Microsoft 365 will integrate with your custom CRM: direct API, no middleware, built for your workflow.