CRM for Property Management
Tenant communication, maintenance tracking, and owner reporting for residential and commercial properties.
Property management is a relationship business with three stakeholders: tenants, owners, and vendors. Most CRMs handle one. We build systems that manage all three with the workflows that keep properties occupied and owners happy.
Challenges We Solve
Common pain points in property management, and how a custom CRM eliminates each one.
The Challenges
- Tenant requests tracked via email, text, and voicemail
- Owner reporting requires manual data compilation
- Lease renewal tracking depends on calendar reminders
- No portal for tenants or owners to self-service
Our Solutions
- Centralized maintenance request system with priority routing
- Automated owner reports with financial summaries
- Lease expiration pipeline with renewal workflow automation
- Tenant and owner portals for self-service access
Maintenance Made Manageable
Tenants submit requests through a portal, work orders route to the right vendor, owners approve costs above threshold, and everyone gets status updates automatically.
- Tenant maintenance request portal with photo uploads
- Automated work order routing to preferred vendors
- Owner approval workflows for costs above threshold
- Vendor management with performance tracking
- Preventive maintenance scheduling by property and unit
Owner Intelligence
Monthly owner statements generated automatically. Vacancy rates, maintenance costs, rent collection, and NOI, all in a branded portal your owners can access anytime.
What Our Clients Say
“Member management, class scheduling, and personal training bookings in one system. Automated check-ins flag at-risk members before they cancel. Retention up 22%.”
Jake Morrison
Owner, Fitness
Pittsburgh, PA
Ready to Transform Your Property Management CRM?
Book a free discovery call and we'll walk you through a solution tailored to your specific challenges.