Skip to main content

CRM for Logistics & Transportation

Client management, automated quoting, and shipment tracking for freight and logistics operations.

Logistics runs on speed and accuracy. When your CRM can't talk to your TMS and your quoting lives in spreadsheets, you lose deals to competitors who respond faster. We build integrated systems that turn your operations into a competitive advantage.

Logistics & Transportation

Challenges We Solve

Common pain points in logistics & transportation, and how a custom CRM eliminates each one.

The Challenges

  • Client and shipment data across multiple disconnected systems
  • Manual quoting process loses deals to faster competitors
  • No visibility into customer profitability by lane or mode
  • Inbound calls about shipment status consume team capacity

Our Solutions

  • Unified client profiles with shipment history and preferences
  • Rapid quoting engine with rate management integration
  • Customer profitability analysis by lane, mode, and account
  • Self-service tracking portal reducing inbound calls

Quote Faster, Win More

Rate management, lane history, and automated proposals mean your sales team responds to RFQs in minutes, not days. Customer-specific pricing and volume discounts are calculated automatically.

  • Rapid quoting with rate management integration
  • Lane history and carrier performance tracking
  • Customer-specific pricing and volume discount management
  • RFQ response automation with branded proposals
  • TMS integration for real-time shipment visibility

Customer Self-Service

A branded portal where customers track shipments, download PODs, and submit booking requests. Your team handles exceptions instead of answering 'where's my freight?' all day.

Client Reviews

What Our Clients Say

Integration with our TMS was critical and they nailed it. CRM and transportation management finally speak the same language.

Rajiv Patel

Director, Global Express Shipping

Newark, NJ

Cross-selling advisory services to our tax clients was ad hoc before. Now the CRM flags opportunities based on client profile and we've grown advisory revenue 40%.

Howard Chen

Principal, Chen & Partners

New York, NY

Our agents write more policies because the CRM handles all the follow-up. Quoting integration with our carriers means proposals go out in minutes, not days.

Laura Donovan

Sales Manager, Heartland Insurance Partners

Omaha, NE

We built our product but managed sales in spreadsheets. The irony wasn't lost on us. Custom CRM with Stripe billing integration transformed our revenue operations.

Emily Chang

VP of Sales, CloudStack Solutions

San Francisco, CA

Intake, conflict checking, and matter management in one place. Our paralegals saved 15 hours per week on administrative tasks alone.

Katherine Wells

Managing Partner, Wells & Associates

Washington, DC

We tracked everything in Notion and Google Sheets before this. Now our pipeline, projects, and time tracking are all connected. Revenue forecasting actually works now.

Amanda Walsh

Managing Director, Stratosphere Consulting

Atlanta, GA

We tried Clio, MyCase, and PracticePanther. None of them fit our personal injury workflow. Custom was the only option that actually matched how we operate.

Anthony Russo

Partner, Russo & DeLuca Attorneys

Newark, NJ

Fleet management, customer quoting, and load tracking integrated. Our dispatchers handle 40% more loads because the CRM eliminates manual coordination.

Victor Okafor

Operations Director, Okafor Logistics Group

Atlanta, GA

Ready to Transform Your Logistics & Transportation CRM?

Book a free discovery call and we'll walk you through a solution tailored to your specific challenges.