CRM for Automotive
Lead management, service scheduling, and customer retention for dealerships and service centers.
Automotive retail is relationship-intensive from first click to final trade-in. When sales and service operate on separate systems, you lose the complete customer picture. We build CRMs that unify the entire customer lifecycle and drive lifetime value.
Challenges We Solve
Common pain points in automotive, and how a custom CRM eliminates each one.
The Challenges
- Internet leads from multiple sources with no unified tracking
- Service department disconnected from sales CRM
- No systematic follow-up for service customers and lease expirations
- Manual recall notification and service campaign management
Our Solutions
- Centralized lead management from all sources with auto-routing
- Unified sales and service customer profiles
- Automated service reminders, lease expiration, and recall alerts
- Customer lifecycle marketing from purchase through trade-in
Every Lead, Every Source, One Pipeline
AutoTrader, Cars.com, your website, walk-ins: every lead enters one system with automatic deduplication, source tracking, and intelligent routing to the right salesperson.
- Multi-source lead aggregation with deduplication
- Automated lead scoring and salesperson routing
- Desking and deal tracking from pencil to delivery
- Service reminder automation with online scheduling
- Lease and loan maturity pipeline for trade-in marketing
Service Drives Revenue
Your service department is your retention engine. Automated maintenance reminders, recall notifications, and seasonal campaigns keep customers coming back and buying their next vehicle from you.
What Our Clients Say
“Managing VIP guests across 4 locations was impossible until we got a unified CRM. Now a regular at our Marina location gets recognized at our SoMa spot too.”
Yuki Tanaka
Operations Manager, Sakura Restaurant Group
San Francisco, CA
“Managing 200+ member relationships and grain contracts in a custom CRM replaced a filing cabinet and three spreadsheets. Our members can log in and see their own data.”
Robert Johansson
General Manager, Prairie Sun Cooperative
Fargo, ND
“Member management, class scheduling, and personal training bookings in one system. Automated check-ins flag at-risk members before they cancel. Retention up 22%.”
Jake Morrison
Owner, Iron City Fitness
Pittsburgh, PA
“Pet parent communication is everything in our business. Vaccination reminders, post-surgery follow-ups, and wellness plan tracking all automated. Our clients feel cared for.”
Dr. Rachel Green
Veterinarian, Paws & Claws Animal Hospital
Raleigh, NC
“Fly-in/fly-out workforce management, equipment tracking, and client reporting. Our CRM handles the unique complexities of remote mining operations in WA.”
Emma Richards
Operations Manager, Outback Mining Services
Perth, WA
“Medicare billing integration and patient recall system built for Australian healthcare. Our GPs love it because it actually understands how Australian practices work.”
Sarah Thompson
Practice Manager, Coastal Family Medical
Gold Coast, QLD
“Group tour management from deposit to departure. Automated payment reminders, packing lists, and pre-trip communications. Our guides show up to happier, better-prepared groups.”
Patrick Dunn
Director, Adventure Outbound
Bend, OR
“Event management from lead to invoice. The automated tastings scheduler and proposal generator cut our booking time from 2 weeks to 3 days.”
Robert Campbell
Owner, Campbell Catering Co
Atlanta, GA
Ready to Transform Your Automotive CRM?
Book a free discovery call and we'll walk you through a solution tailored to your specific challenges.