CRM for Automotive
Lead management, service scheduling, and customer retention for dealerships and service centers.
Automotive retail is relationship-intensive from first click to final trade-in. When sales and service operate on separate systems, you lose the complete customer picture. We build CRMs that unify the entire customer lifecycle and drive lifetime value.
Challenges We Solve
Common pain points in automotive, and how a custom CRM eliminates each one.
The Challenges
- Internet leads from multiple sources with no unified tracking
- Service department disconnected from sales CRM
- No systematic follow-up for service customers and lease expirations
- Manual recall notification and service campaign management
Our Solutions
- Centralized lead management from all sources with auto-routing
- Unified sales and service customer profiles
- Automated service reminders, lease expiration, and recall alerts
- Customer lifecycle marketing from purchase through trade-in
Every Lead, Every Source, One Pipeline
AutoTrader, Cars.com, your website, walk-ins: every lead enters one system with automatic deduplication, source tracking, and intelligent routing to the right salesperson.
- Multi-source lead aggregation with deduplication
- Automated lead scoring and salesperson routing
- Desking and deal tracking from pencil to delivery
- Service reminder automation with online scheduling
- Lease and loan maturity pipeline for trade-in marketing
Service Drives Revenue
Your service department is your retention engine. Automated maintenance reminders, recall notifications, and seasonal campaigns keep customers coming back and buying their next vehicle from you.
What Our Clients Say
“Managing VIP guests across 4 locations was impossible until we got a unified CRM. Now a regular at our Marina location gets recognized at our SoMa spot too.”
Yuki Tanaka
Operations Manager, Hospitality
San Francisco, CA
Ready to Transform Your Automotive CRM?
Book a free discovery call and we'll walk you through a solution tailored to your specific challenges.